Support
How can we help?
Something not working, or have an idea? Most problems are fixed by one of the steps below. If not, get in touch.
The website
The seats shown are already gone on BookMyShow
Seat maps are read live but kept for a couple of minutes, so a seat can sell in between. Open the show again to refresh it; the seat map always reloads when you return to it.
My city or movie isn’t listed
We show what BookMyShow lists for your city today and the next few days. If a movie only has shows later, it appears once BookMyShow opens bookings.
A show says “Seat map not out yet”
Some chains, like PVR, publish seats closer to showtime. You can still open the show and check again later.
Sort by distance does nothing
It needs your location. Allow location for seats.movie in your browser’s site settings, then choose the sort again.
The Chrome extension
The panel says “No seat layout found”
Open a movie’s seat-selection page on BookMyShow or District first, then reload that page once and click the seats.movie icon again. The panel only works on the seat-selection step.
Nothing happens when I click the icon
Pin the extension (puzzle icon in the toolbar, then the pin next to seats.movie) and click it while a seat-selection page is the active tab. If it was just installed or updated, reload the booking page.
The 3D view is blank or very slow
The view needs graphics acceleration. In Chrome settings, search for “graphics acceleration”, turn it on and restart Chrome. Closing other heavy tabs helps on older laptops.
The seats or distances look wrong for my cinema
Distances and angles are estimates, because booking sites don’t publish hall measurements. Open “Adjust hall estimates” in the panel to tune seat width, row spacing and screen distance. If a hall’s layout is read wrongly, send the show link so it can be fixed.
Does it work on my phone or in the app?
Not yet. It works in Chrome, Edge, Brave and Arc on a computer. A mobile version is planned. Join the waitlist
How do I update or remove it?
Updates arrive automatically from the Chrome Web Store. To remove it, right-click the icon and choose “Remove from Chrome”.
Remove my email from the mobile waitlist
Send a message from the address you signed up with, using the contact options below, and it will be deleted.
Get the extension on the Chrome Web Store, or read more on the extension page.
Contact
seats.movie is built by Sunith VS. To report a bug, please include the booking site, the cinema and show time (or the page link), and what you saw.
seats.movie never asks for payment or your booking account details. See the privacy policy.